The Unconscious Conversation
The ability to communicate well is every business leader’s primary tool. Why do some speakers always win over the audience, while others fail to connect? Most speakers get all the words right, but make little or no impact upon their audience. Those speakers fail because they are unaware of the “Unconscious Conversation.”
Whenever we communicate there are actually two conversations – one conscious, the other unconscious. Both conversations are governed by the “emotional” part of our brains – the Limbic System, which receives, interprets and routes data from both the conscious and unconscious mind, processing sensations at 10 million bits per second. That’s 80,000 times faster than the conscious, thinking part of the brain. The emotional brain makes unconscious judgments about people and situations in nanoseconds. We sense these judgments long before we are cognitively aware of them. We have a feeling.
Speakers who are unaware of the unconscious conversation often betray their own words with negative body language and tone of voice. Only by learning to align the body and the voice to support the words can a speaker fully connect with their audience both intellectually and emotionally.
- Understanding the unconscious conversation and its impact upon every audience.
- Why audiences react emotionally before they react intellectually.
- Why thinking is a bad way to communicate.
- Controlling the unconscious conversation by aligning one’s body, voice and words.
- Two simple techniques that can put you in control of the unconscious conversation.